Microsoft Apologizes for XBL Downtime With Undertow (Slashdot) The extraordinary problems that Microsoft's Xbox Live experienced over the holidays were followed up with swift promises of a free game to compensate for the frustration many users suffered. The company has followed through, and has announced that Undertow will be the free game sacrificed to mollify gamers. The game will be free to download all this week, starting tomorrow (Wednesday) and ...